Return Policy
Thank you for shopping at clevso.com. We want you to be completely happy with your purchase. If you are not satisfied, you can return your order within 30 days of delivery for a full refund — free of charge.
30-Day Free Returns
You have 30 days from the date your order is delivered to request a return. Returns are completely free: there is no restocking fee, no return shipping cost, and no hidden charges. We accept returns from all of our customers, wherever you are located — there are no regional restrictions.
How to Start a Return
Starting a return is simple. Just send us an email at with your order number and let us know you would like to return your item. You do not need to fill out any forms or create an account. Our team will reply with everything you need, and we will guide you through the process from start to finish.
Return Conditions
To qualify for a full refund, items should be returned in their original condition, unused and with their original packaging and tags where applicable. If your item arrived damaged, defective, or different from what you ordered, please contact us and we will make it right — no questions asked.
Refund Processing
Once your return is received and inspected, we will send you a confirmation email. Your refund will be issued to your original payment method within 5–10 business days. Depending on your bank or payment provider, it may take a little longer for the refund to appear on your statement.
Return Shipping
Return shipping is free. We will provide you with the return instructions when you contact us by email, so you never have to worry about shipping costs.
Late or Missing Refunds
If you have not received your refund within 10 business days of our confirmation email, please check with your bank or payment provider first, as processing times can vary. If you still have not received your refund, contact us at and we will resolve it for you right away.
Exchanges
If you would like to exchange an item, simply email us at and we will help you arrange it. Exchanges follow the same 30-day window and the same free return process.
Questions
If you have any questions about our return policy, your order, or anything else, we are always happy to help. Email us at and we will get back to you as soon as possible.
Contact Us
Store: clevso.com Email: